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Delivery & Returns

FREE Same Day Local Delivery in the West Denver are while supplies last!

We are no longer be selling pet food, so until we run out of inventories, we will continue to deliver to your door for free.

Order before noon to get your delivery the same day. We deliver every day, Monday through Friday. No deliveries on the weekend. 

For our safety, we will only deliver when the weather permits.


Shipping for Colorado Customers

If you are one of those lucky people that happen to live in Colorado, shipping is FREE NEXT DAY, no matter the dollar amount or the weight. Please note that UPS don't work on weekends, so if you order on Friday, your order will arrive on Monday.


Shipping for out of Colorado Customers

For all the customers in other states, simply fill in your address at checkout to calculate shipping cost. We will ship your order the same day that you order and it will take 2-5 days to arrive, depending on how far you are from the beautiful Rocky Mountains! Please note that UPS don't work on weekends, so if you order late Friday or on the weekend, it will only get processed on Monday.

No FREE Shipping for out of Colorado, SORRY!

We are a small family owned, independent online retailer. Shipping large bags of pet food is very expensive and we simply can't absorb the cost. But hey, if you live in any other state than Colorado, you don't have to pay sales taxes!

Returns

WE ARE TRANSITIONING OUR STORE FROM PET FOOD TO OUR NEW PRIVATE BRAND OF PET CRATES AND ACCESSORIES. UNTIL WE COMPLETE THAT TRANSITION WE WON'T BE OFFERING RETURNS, SORRY!



Taxes

IMPORTANT NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon, your state most likely requires purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state's department of revenue website.

DISPETCH.COM COLLECTS SALES TAX in states where we have physical presence (or nexus),that is only Colorado. 

DISPETCH.COM DOES NOT COLLECT SALES TAX in any other state than Colorado because DISPETCH.com is not required to collect sales or use tax in these states.